Privacy at the CampGroup Hub

Effective October 2026

The CampGroup Hub is a private website for people who work at CampGroup's camps. Only people with a camp email address on CampGroup's list can sign in. You can also connect the Hub to your Claude app through the CampGroup plugin, CG Ember, if you choose to. This page explains what the Hub keeps about you, why, and who can see it.

The Hub does not hold information about campers or their families. If that ever changes, this page will say so first.

Your account. Your first and last name, your email address, your camp, and the picture on your Google account if you sign in with Google. It also keeps when you last signed in and your display choices, such as color scheme and text size. If an administrator changes or pauses your access, the Hub keeps their note about why.

Signing in with Google. We ask Google only for your basic profile, your email address and an account identifier. We don't ask for your Gmail, Drive, Calendar or anything else in your Google account.

Signing in with an emailed code. The code is stored in scrambled form, and it expires. We also record which address it was sent to and where the request came from.

Where you connected from. Several records below keep your IP address, which is the internet address of the connection you used. It shows roughly where a sign-in came from, which helps us spot one that wasn't you.

Remembered devices. If you choose "Remember this device," we keep a scrambled token, a label for the device, and where it was set up from and last used from.

Sign-in history. For each attempt, we keep the email address that was typed (even one that isn't on the list), how you signed in, whether it worked, where you connected from and your browser type.

How you use the Hub. We keep which pages you open and when, how long each page took to load, your device type, where you connected from and your browser type. We use this to see which parts of the Hub people use and to fix problems. We also note when a page turns you away, which help tours you have finished, and any invitation to help with a camp's wiki.

Things you write. Feedback on a screen, with a photo if you add one, and your browser type. Problem reports Claude files for you (what happened, what you were doing, and the plugin version). Wiki suggestions and approvals.

The "Something stopped me" form. If you fill in this form on the Getting Started page, we keep the name, email address, setup step and words you type, even if you are not signed in. The report itself doesn't keep your internet address. Like any visit to the Hub, the visit is recorded with where you connected from, as described above, and that address also limits how many reports one connection can send in an hour.

If you are applying for a camp job through Great Camp Jobs. This part is about you. When you apply for a summer job on the Great Camp Jobs form, we keep what you type: your name, email address, mobile phone, date of birth, where you live, school and major, the jobs and dates you want, the kinds of camp, your gender if you give it, how you heard about us, and anything you write about yourself. If you add a photo, we keep our own smaller copy of it, which drops anything hidden in the file, such as where the photo was taken. We keep a record of what happens to your application and of the emails we send you. The application itself keeps a scrambled form of your internet address, not the address, to spot floods of fake applications. Like any visit to the Hub, the visit is recorded with where you connected from, as described above.

While you fill in the form. Your answers are kept on your own phone or computer, not on our server, until you press Send. They are cleared from your device when your application goes in, or after 7 days. Your photo is never kept on your device.

If you are too young to apply. If your date of birth means you would not be 18 by the date the form shows, the form keeps nothing you typed. We only count that one person was turned away.

Shared documents. Documents CampGroup's administrators upload for everyone, with a record of who uploaded each one.

Personal Notes. Your own pages are encrypted with a key tied to your account. Nobody can open them from the Hub's screens, CampGroup's administrators included. The key that unlocks them is kept on the Hub's server, apart from the database.

When your Claude app uses the Hub. We log which tool was used, whether it worked, how long it took, where you connected from, and an outline of the request, such as its length and which wiki page it was about. The log does not keep the words you or Claude wrote. While Claude is connected, the Hub keeps a connection token tied to your account until you disconnect or it expires.

Cookies. A session cookie keeps you signed in. Each session is stored in the Hub's database with where you connected from and your browser type, and it ends after a while without activity, unless you chose to remember the device.

The Hub runs on a private server that CampGroup rents from DigitalOcean. Emails from the Hub, such as sign-in codes and replies to your feedback, are sent through SendGrid, an email delivery service.

• CampGroup's Hub administrators can see accounts, usage reports, feedback and problem reports. Each feedback note is also emailed to the Hub's support inbox.
• The people who approve wiki pages see your suggestions: your camp's approvers for your camp's wiki, and CampGroup's approvers for the CampGroup-wide wiki. CampGroup's administrators can see every suggestion too, as a backup.
• Nobody can open your Personal Notes from the Hub's screens.
• A Great Camp Jobs application is read by Anthony Rivera at CampGroup. CampGroup's Hub administrators can open applications too, and each time one does, it is written in that application's history. Recruiters at CampGroup camps see an applicant only after Anthony approves them.

We don't sell your information, show ads, or share it with anyone for marketing.

There is no automatic deletion schedule yet. Records are kept for as long as the Hub runs. To have your account and records removed, tell your camp director. If you are the director, tell CampGroup's Hub administrators. If you applied through Great Camp Jobs, reply to any email we sent you.

When we change this page, we'll update the effective date at the top so you can see when it changed.